Effective conflict resolution strategies to use in a classroom.

conflict, resolution, strategies, training, schools

If you work within a school setting you are bound to come across some forms of conflict. It is inevitable and can be difficult to deal with at times. The key with any conflict is to not allow it to spiral out of control which can happen very quickly if not dealt with effectively.

There are some simple strategies however that you can use within the classroom to help quickly resolve any conflict.

Take the time – sometimes jumping straight into a situation is not always the best option. Very often children can resolve conflict themselves and it is also important that they learn this key skill. Advice with more minor conflicts is to keep an eye on the situation and take the time to see if they can resolve it themselves. If it then begins to escalate you can step in and mediate.

Find the root cause – Often a conflict looks like one thing on the surface but is actually something else beneath. What looks like a squabble over a book or a pen at the time of conflict could actually be something deeper rooted between the children involved. If you have taken the time to see whether the situation will resolve itself and there is still conflict there are a few more things you can do to move forward in a positive way.

Ask questions – Many conflicts start because of misunderstandings and miscommunication.  Ask the children open questions to try to understand the root of the problem. What ? Why? How? Once you understand more about the situation you could try the below exercise to gain a positive resolution.

Role Play – Learning empathy is very powerful and can really help resolve many conflicts. Using role play to act out situations within the classroom can teach children to look at the situation from another’s point of view.

Simple strategies to adopt and use within your classrooms. Conflict situations have always been prevalent within schools and always will be however the way we respond and manage this can have a huge impact on these situations. If you or your staff require further support of training we have a brand new Positive Conflict Resolution Management training. Give us a call 02476 714873 or email us enquiries@themidlandstrainingcompany.co.uk




Positive handling training in schools

positive, conflict, management, training, education, schools

“All members of school staff have a legal power to use reasonable force” DfE 2013

According to the Department for Education reasonable force can be used to prevent pupils from hurting themselves or others, from damaging property, or from causing disorder.

Within  a school, force is used for two main purposes – to control pupils or to restrain them.

At Midlands Training Company we spent many hours per week within school settings delivering training for everything from first aid, to nutrition and allergies to autism awareness so we understand the various situations teachers and staff have to deal with on occasion. With this in mind (and following feedback from our many school partners) we are working with some highly respected trainers in this field to design a brand new Positive Conflict Management Course.

There may be times, within your setting, that you find yourself having to deal with some element of conflict but are perhaps unsure of the best practice. There are many different ways of course to deal with conflict.

Safe methods such as de-escalation, conflict management, positive behavioural support, disengagement and restraint training, safe holding, therapeutic holding or positive manual handling are all good practice in these situations although you may not feel comfortable with all of those techniques.

Each technique would be suitable for the individual situation and the new course has been designed with this in mind. To be able to train individuals to not only have the understanding of different methods for different situations but also to give individuals the support and confidence to act safely and in the best interest of everyone involved in that particular situation.

We understand that sometimes difficult events do arise and that there are simple but effective practices that can simply and safely diffuse and resolve what could be a difficult situation.

The new one day course will cover:

  • Safeguarding & child protection (body movement and touch)
  • Crisis intervention
  • Types of communication
  • Fear and anxiety
  • Risk assessment
  • Decision making
  • Appropriate intervention and De-escalation
  • Post crisis debriefing

The purpose of the course is to empower staff to feel confident to make the right decisions safely and swiftly should they need to.

If you are unsure about the DFE’s guidelines, about the different techniques you could use or just about the course in general just contact us now on email (enquiries@themidlandstrainingcompany.co.uk)  or by calling 02476 714873

How many first aiders do I need in my workplace?

A question we’re often asked is ‘How many first aider do I need in my workplace?’

Obviously it is a very important thing to get right and, though the hope is that first aiders are never required, it is essential that you have the right amount trained correctly to take action if anything did occur.

The law surrounding first aid requirements can be a bit vague stating that ’employers must make sure there are adequate and appropriate first aid equipment, facilities, and number of qualified first aiders in the workplace.’

Knowing what qualifies as ‘adequate and appropriate’ is where can be a little vague to know whether you are legally compliant with your first aid policy.

So, how many first aiders do I need in my workplace?

There is no right or wrong answer to the number of first aiders that you need at work in terms of the law.

The HSE recommends that if you work in a company with 5 -50 workers, there should be at least one person trained in first aid with another first-aider should be in place for every 50 workers after that.

On our website you will find our handy calculator which will help you to quickly and easily establish the answer to this question and give you peace of mind that, not only are your employees safe, but also that your company is legally compliant.

Our easy to use First Aid Requirements Calculator has 3 simple steps that should only take a few minutes to complete. It will then use the latest HSE guidance to provide you with a full breakdown of how many first aiders you need and what type of training they require.

Just click HERE and it will take you through the simple procedure.

If you have any questions about first aid requirements or courses feel free to call our friendly and helpful staff on 02476 714873 or email enquiries@themidlandstrainingcompany.co.uk

The importance of equality and diversity practice in the care industry

equality, human rights, diversity, training, care

If you work within the care industry you will no of the importance of this particular subject.

Equality and diversity are essential components of health and social care. Having quality and established equality and diversity practices help to ensure that the services provided are fair and accessible to all.

So, what is the definition of equality and diversity and where do they fit within your business practices?

Equality means ensuring that all those within your setting have equal opportunities, regardless of abilty, background or lifestyle.

Diversity means appreciating the differences between people and treating people’s values, beliefs, cultures and lifestyles with respect.

If you work within the health or social care sector you will be aware of four key laws to follow. These are;

  • The Equality Act 2010 – The Equality Act 2010 brings together a number of existing laws into one place so that it is easier to use. It sets out the personal characteristics that are protected by the law and the behaviour that is unlawful. These are age, disability, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex, gender reassignment and sexual orientation.
  • The Human Rights Act 1998 – this legislation outlines the basic human rights and principles of equality. The ‘FREDA’ acronym helps you to remember what is covered by the Act: Fairness, Respect, Equality, Dignity and Autonomy.
  • The Mental Capacity Act 2005 – The Mental Capacity Act (MCA) is designed to protect and empower individuals who may lack the mental capacity to make their own decisions about their care and treatment. It is a law that applies to individuals aged 16 and over.
  • The Care Act 2014 – The Care Act 2014 came into effect from April 2015 and replaced most previous law regarding carers and people being cared for. this legislation provides six key principles which should underpin all work with vulnerable adults. This includes ensuring that adults receive support that’s personal to them, chosen by them and has their consent.

The importance of getting all of the above right can never be underestimated. It is key to remember, within care, that patients/service users are individuals and should always be treated as such. This is particularly important for any adults in need who, for a variety of reasons such as disability, illness or age, are not subsequently to take sufficient care of themselves or keep themselves from harm.

The main focus for promoting equality and diversity in the workplace is to prevent any kind of discrimination so being very aware of everything within your setting is key. Having stringest staff policies, up-to-date training and extremely regular checks will make the difference. Remember each patient or service user is an individual so when a new member arrives what may have been suitable in the past may NOT now be suitable for that person whether it is accessibility within the setting for example.

MTC offer elearning courses for Equality, diversity & human rights training for just £9.99 as well as number of other great elearning courses you can access for your staff simply and quickly.