The importance of training and development in the workplace.

The importance of training and development in the workplace

In this blog we will cover the benefits to having training and development in the workplace. Training allows a great chance to gain more knowledge for all employees, but many employers struggle to find development opportunities as they believe that they are too expensive.

So…what are the benefits?

Improved employee performance –  Any employee who has an opportunity to get the right training will develop a better understanding within their job role. This means a better understanding of their responsibilities within their role which, in turn, gives them the ability to build up their confidence within the particular area.

Any employee with an increased level of knowledge and understanding along with a higher level of confidence will only serve to help the company. Those employees are now even more capable and inspired and will be a great asset as a leader within the company.

Addressing weaknesses – Many employees will have some weaknesses in their own skills. Participating in a training program gives those employees the chance to strengthen any skills gaps that they would like to improve. Development programmes can advance employee knowledge and ‘upskill’ them to a higher level bringing all employees to a similar knowledge base and skillset. This process can help to address any potential weak areas within the business. Quality training creates more knowledgeable staff who can take control if needs be, work within teams or work independently without the need for help or

Enhances company reputation and profile –  It is no secret that visual training opportunities can make a company look even more attractive to potential new recruits. It is no secret that Virgin, as a business, are infamous at training and developing their staff and that they also have one of the smallest turnovers staff wise. People want to be invested in and encouraged and they want to develop and grow themselves. Obvious training opportunities and routes for personal growth will always be attractive to a potential employee.

Reduced employee turnover – If staff are being invested in they feel more valued and part of the team which means they, ultimately, are less likely to change employers. Training and development is seen as an extra benefit and so any recruitment costs will also be less due to staff retention.

We have a number of E Learning and classroom based courses to support you and your training needs. To find out more visit

New partnership with local business Drama Tots

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Staff from fabulous, locally based, national franchise  business Drama Tots enjoyed a day in the sun recently at their inaugural franchisee conference. Staff from the companies many franchises joined together for this event and we were delighted to join them for the day as their official training provider.

Drama Tots was founded in Coventry by local businesswoman Leanne Jones and it has grown steadily and consistently over recent years to now operate a number of franchises all over the UK.

We were approached about their training requirements for all of their staff members and have loved working with them to put together a plan for their training needs. At The Midlands Training Company we can put together training to really suit your needs and, due to the nature of Drama Tots business, our E-Learning courses were the perfect fit for them.

Leanne Jones,  founder of Drama Tots, said “It’s fantastic to be working with the Midlands Training Company as our dedicated training partner for all of our Drama Tots Franchisees to do their online courses. (Safeguarding and First Aid) We appreciate all the support that Jini has given us so far and look forward to working together with MTC in the future”

Jini Vyas, Senior Manager from MTC said “It’s been a pleasure working with Drama Tots and an honour to become their official training provider. We love our ability to put together bespoke, tailor made packages for our partners and customers and have really enjoyed supporting Leanne and her team through this process. It’s also great to be working with such a fantastic local business. We look forward to working with them for many years to come.”

If you have a little one from 18 months to 4 years or are involved in a nursery setting the friendly, helpful staff from Drama Tots would love to hear from you here

If you love to perform and looking for a flexible and fulfilling career then why not check out how you can work with the team at Drama Tots here

Finally, if you have any training needs we will have the course that suits you. Check out all the details right here

How many first aiders do I need in my workplace?

A question we’re often asked is ‘How many first aider do I need in my workplace?’

Obviously it is a very important thing to get right and, though the hope is that first aiders are never required, it is essential that you have the right amount trained correctly to take action if anything did occur.

The law surrounding first aid requirements can be a bit vague stating that ’employers must make sure there are adequate and appropriate first aid equipment, facilities, and number of qualified first aiders in the workplace.’

Knowing what qualifies as ‘adequate and appropriate’ is where can be a little vague to know whether you are legally compliant with your first aid policy.

So, how many first aiders do I need in my workplace?

There is no right or wrong answer to the number of first aiders that you need at work in terms of the law.

The HSE recommends that if you work in a company with 5 -50 workers, there should be at least one person trained in first aid with another first-aider should be in place for every 50 workers after that.

On our website you will find our handy calculator which will help you to quickly and easily establish the answer to this question and give you peace of mind that, not only are your employees safe, but also that your company is legally compliant.

Our easy to use First Aid Requirements Calculator has 3 simple steps that should only take a few minutes to complete. It will then use the latest HSE guidance to provide you with a full breakdown of how many first aiders you need and what type of training they require.

Just click HERE and it will take you through the simple procedure.

If you have any questions about first aid requirements or courses feel free to call our friendly and helpful staff on 02476 714873 or email

Effective conflict resolution strategies to use in a classroom.

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If you work within a school setting you are bound to come across some forms of conflict. It is inevitable and can be difficult to deal with at times. The key with any conflict is to not allow it to spiral out of control which can happen very quickly if not dealt with effectively.

There are some simple strategies however that you can use within the classroom to help quickly resolve any conflict.

Take the time – sometimes jumping straight into a situation is not always the best option. Very often children can resolve conflict themselves and it is also important that they learn this key skill. Advice with more minor conflicts is to keep an eye on the situation and take the time to see if they can resolve it themselves. If it then begins to escalate you can step in and mediate.

Find the root cause – Often a conflict looks like one thing on the surface but is actually something else beneath. What looks like a squabble over a book or a pen at the time of conflict could actually be something deeper rooted between the children involved. If you have taken the time to see whether the situation will resolve itself and there is still conflict there are a few more things you can do to move forward in a positive way.

Ask questions – Many conflicts start because of misunderstandings and miscommunication.  Ask the children open questions to try to understand the root of the problem. What ? Why? How? Once you understand more about the situation you could try the below exercise to gain a positive resolution.

Role Play – Learning empathy is very powerful and can really help resolve many conflicts. Using role play to act out situations within the classroom can teach children to look at the situation from another’s point of view.

Simple strategies to adopt and use within your classrooms. Conflict situations have always been prevalent within schools and always will be however the way we respond and manage this can have a huge impact on these situations. If you or your staff require further support of training we have a brand new Positive Conflict Resolution Management training. Give us a call 02476 714873 or email us




Positive handling training in schools

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“All members of school staff have a legal power to use reasonable force” DfE 2013

According to the Department for Education reasonable force can be used to prevent pupils from hurting themselves or others, from damaging property, or from causing disorder.

Within  a school, force is used for two main purposes – to control pupils or to restrain them.

At Midlands Training Company we spent many hours per week within school settings delivering training for everything from first aid, to nutrition and allergies to autism awareness so we understand the various situations teachers and staff have to deal with on occasion. With this in mind (and following feedback from our many school partners) we are working with some highly respected trainers in this field to design a brand new Positive Conflict Management Course.

There may be times, within your setting, that you find yourself having to deal with some element of conflict but are perhaps unsure of the best practice. There are many different ways of course to deal with conflict.

Safe methods such as de-escalation, conflict management, positive behavioural support, disengagement and restraint training, safe holding, therapeutic holding or positive manual handling are all good practice in these situations although you may not feel comfortable with all of those techniques.

Each technique would be suitable for the individual situation and the new course has been designed with this in mind. To be able to train individuals to not only have the understanding of different methods for different situations but also to give individuals the support and confidence to act safely and in the best interest of everyone involved in that particular situation.

We understand that sometimes difficult events do arise and that there are simple but effective practices that can simply and safely diffuse and resolve what could be a difficult situation.

The new one day course will cover:

  • Safeguarding & child protection (body movement and touch)
  • Crisis intervention
  • Types of communication
  • Fear and anxiety
  • Risk assessment
  • Decision making
  • Appropriate intervention and De-escalation
  • Post crisis debriefing

The purpose of the course is to empower staff to feel confident to make the right decisions safely and swiftly should they need to.

If you are unsure about the DFE’s guidelines, about the different techniques you could use or just about the course in general just contact us now on email (  or by calling 02476 714873

The importance of equality and diversity practice in the care industry

equality, human rights, diversity, training, care

If you work within the care industry you will no of the importance of this particular subject.

Equality and diversity are essential components of health and social care. Having quality and established equality and diversity practices help to ensure that the services provided are fair and accessible to all.

So, what is the definition of equality and diversity and where do they fit within your business practices?

Equality means ensuring that all those within your setting have equal opportunities, regardless of abilty, background or lifestyle.

Diversity means appreciating the differences between people and treating people’s values, beliefs, cultures and lifestyles with respect.

If you work within the health or social care sector you will be aware of four key laws to follow. These are;

  • The Equality Act 2010 – The Equality Act 2010 brings together a number of existing laws into one place so that it is easier to use. It sets out the personal characteristics that are protected by the law and the behaviour that is unlawful. These are age, disability, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex, gender reassignment and sexual orientation.
  • The Human Rights Act 1998 – this legislation outlines the basic human rights and principles of equality. The ‘FREDA’ acronym helps you to remember what is covered by the Act: Fairness, Respect, Equality, Dignity and Autonomy.
  • The Mental Capacity Act 2005 – The Mental Capacity Act (MCA) is designed to protect and empower individuals who may lack the mental capacity to make their own decisions about their care and treatment. It is a law that applies to individuals aged 16 and over.
  • The Care Act 2014 – The Care Act 2014 came into effect from April 2015 and replaced most previous law regarding carers and people being cared for. this legislation provides six key principles which should underpin all work with vulnerable adults. This includes ensuring that adults receive support that’s personal to them, chosen by them and has their consent.

The importance of getting all of the above right can never be underestimated. It is key to remember, within care, that patients/service users are individuals and should always be treated as such. This is particularly important for any adults in need who, for a variety of reasons such as disability, illness or age, are not subsequently to take sufficient care of themselves or keep themselves from harm.

The main focus for promoting equality and diversity in the workplace is to prevent any kind of discrimination so being very aware of everything within your setting is key. Having stringest staff policies, up-to-date training and extremely regular checks will make the difference. Remember each patient or service user is an individual so when a new member arrives what may have been suitable in the past may NOT now be suitable for that person whether it is accessibility within the setting for example.

MTC offer elearning courses for Equality, diversity & human rights training for just £9.99 as well as number of other great elearning courses you can access for your staff simply and quickly.