Care Certificate Standard 6 – Communication – Online CPD Accredited Training Course

£14.99

Description

Product Description

Care Certificate Standard 6 – Communication – Online CPD Accredited Training Course for Health & Social Care Workers – Skills for Care Aligned Course 

Welcome to our online care certificate standard 6 communication training course for healthcare and social care providers. Our online care certificate standard 6 communication training course was developed in line with the latest UK legislation and meet the requirements set out in the Care Certificate, the  the National Health Service (NHS), Skills for Health’s UK Core Skills Training Framework (CSTF), the Care Quality Commission (CQC), Skills for Care, UK Health and Safety Executive (HSE) and other professional and regulatory bodies.

How to access your care certificate standard 6 training course

Follow the easy steps below to purchase and access your care certificate standard 6 training course:

  1. Pay for your courses (All major debit and credit cards accepted)
  2. Once you have registered you will receive your login details within a few minutes
  3. You will then be able to reset your password, log in and take your selected online course (s)
  4. On completion, you will be asked to complete an end of course assessment (minimum 80% to pass)
  5. You can immediately download, save or print your CPD Accredited Certificate
  6. Let us know what you think of your online course, leave us a review!

Click Here to buy the full Care Certificate for £49.99 (all 15 Care Certificate Standards)

Course aims and objectives

Workers will develop many different relationships. Some will be formal and others more informal. Successful two-way communication is crucial in both cases. A relationship based on trust and understanding from the beginning will provide the basis for good care and support whether short or long-term. Poor communication can quickly lead to confusion and distress. The process of exchanging information through communication is not always straightforward. If the information shared is inaccurate or misleading, mistakes can be made which can result in poor care.

On completion of this communication e-learning course, you will have an improved understanding of the following:

  • The importance of effective communication
  • Types of communication
  • Communication with other workers and individuals
  • Importance of effective communication
  • Communication needs and preferences
  • Different methods of communication
  • Barriers to effective communication
  • Reducing barriers to communication
  • Checking understanding
  • Additional information and support
  • Communication in practice

What is covered in this online care certificate standard 6 training course?

This online care certificate standard 6 training course covers the following:

  • Understand the importance of effective communication at work
    • 6.1a Describe the different ways that people communicate
    • Describe how communication affects relationships at work
    • Describe why it is important to observe and be receptive to an individual’s reactions when communicating with them
  • Understand how to meet the communication and language needs, wishes and preferences of individuals
    • Describe how to establish an individual’s communication and language needs, wishes and preferences
    • List a range of communication methods and styles that could help meet an individual’s communication needs, wishes and preferences
  • Understand how to promote effective communication
    • List barriers to effective communication
    • Describe ways to reduce barriers to effective communication
    • Describe how to check whether they (the HCSW/ASCW) have been understood
    • Describe where to find information and support or services, to help them communicate more effectively
  • Understand the principles and practices relating to confidentiality
    • Describe what confidentiality means in relation to their role
    • List any legislation and agreed ways of working to maintain confidentiality in day-to-day communication
    • Describe situations where information, normally considered to be confidential, might need to be passed on
    • Describe who they should ask for advice and support about confidentiality
  • Use appropriate verbal and non-verbal communication
    • Demonstrate the use appropriate verbal and non-verbal communication: Verbal:
    • Non-verbal:
      • Position/ proximity
      • Eye contact
      • Body language
      • Touch
      • Signs
      • Symbols and pictures
      • Writing
      • Objects of reference
      • Human and technical aids
    • Communication may take place:
    • face to face
    • by telephone or text
    • by email, internet or social networks
    • by written reports or letters
  • Support the use of appropriate communication aids/ technologies
    • Ensure that any communication aids/ technologies are:
      • Clean
      • Work properly
      • In good repair
    • Report any concerns about the communication aid/ technology to the appropriate person. This could include:
      • Senior member of staff
      • Carer
      • Family member

Click Here to buy the full Care Certificate for £49.99 (all 15 Care Certificate Standards)

Who is the online care certificate standard 6 training course for?

This care certificate standard 6 e-learning course should be completed by those who work in health and social care services including:

  • New members of staff in Healthcare Support Worker roles
  • New members of staff in Adult Social Care Worker roles
  • Any staff members who provide direct care to patients or individuals needing support

This care certificate standard 6 e-learning course will also be useful for:

  • Staff moving into new roles within their organisation
  • Refreshing the knowledge of any member of staff
  • NHS nursing, AHP and care staff
  • Locum doctors and nurses
  • Locum allied health professionals (AHPs)
  • Agency nurses
  • Agency workers
  • Healthcare assistants (HCAs)
  • Support workers
  • Care assistants
  • Community services

Our online care certificate standard 6 training courses should be completed by all healthcare and social care staff. This includes voluntary staff and unpaid working in NHS and private hospitals. Locum doctors, locum allied health professionals, agency nurses and healthcare assistants can also complete these e learning courses.

These care certificate standard 6 communication training courses are also relevant for health and social care support workers, including those who work for nursing care homes, residential care homes and charities.

Requirements

To complete this care certificate standard 6 communication e-learning course, you will need access to a computer device, e.g., desktop, laptop, tablet or smartphone device

Career path

Our care certificate standard 6 communication training courses are suitable for:

  • Those who are looking to improve their knowledge of the subject area
  • Those whose jobs require periodic continuing professional development (CPD)
  • Those who need to show evidence as part of their professional registration requirements, e.g., doctors, nurses and allied health professionals

Assessment and certification

At the end of this care certificate standard 6 communication e-learning course, learners will be required to complete an online assessment. On successful completion of the knowledge test (80% pass mark), learners will be able to download a FREE CPD certificate that is valid for one year.

Course accreditation

The content of this online care certificate standard 6 communication training course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

Payment and additional information

After adding your care certificate standard 6 e learning course (s) to the shopping cart (by selecting Add to Cart), you will be able to make a secure payment using all major credit and debit cards.

Once you have purchased your care certificate standard 6 communication online training course (s), you will be sent a confirmation e-mail. You will then receive a link and login details to access your e-learning course (s) within a few minutes of purchase

What is the care certificate standard 6 – communication?

The care certificate standard 6 covers communication in health and social care settings. Communication is the act of conveying intended meanings from one entity or group to another through the use of mutually understood signs and semiotic rules.

It is essential for health and social care workers to understand the importance of effective communication. Good communication develops your knowledge and understanding about individuals and the part played by other workers so that the best care and support possible can be provided. It helps build working relationships where each person’s views are valued and taken into account.

Communication is one of the 6 elements covered in the 6Cs. Communication is an essential part of a caring relationship and helps to encourage trusting relationships with other workers and families as well as the individuals you care for.

Why is this care certificate standard 6 course important?

Health and social care professionals need good communication skills to develop positive relationships and share information with people using services. They also need to be able to communicate well with people’s families and/or carers and their own colleagues and other professionals.

Types of communication

Talking is often seen as the most common method or type of communication but most communication is silent. Gestures, tone of voice, grins, grimaces, shrugs, nods, moving away or closer, crossing arms and legs all tell us far more than words. Learning to take account of these reactions is all part of developing your communication skills to achieve the best outcomes for individuals. Communication can be harder when we can’t see these signs such as when we use the phone, texts or email.

What is the Skills for Health’s UK ‘Core Skills Training Framework’ (CSTF)?

There is increasing recognition that there are wide variations in the quality and consistency of healthcare training provided across the UK. To minimise these challenges, LearnPac Systems works with various UK health and social care organisations to develop statutory and mandatory training courses in line with Skills for Health’s UK Core Skills Training Framework (CSTF).

This includes mandatory training courses in the Skills for Health’s UK Core Skills Training Framework – CSTF Statutory Mandatory Training Subject Guide Version 1.3 , Skills for Health Clinical Care UK Core Skills Training Framework Subject Guide April 2015 and other awareness courses for health and social care workers.

This online care certificate standard 6 communication training course was developed in line with the CSTF learning outcomes.

Click Here to buy the full Care Certificate for £49.99 (all 15 Care Certificate Standards)

Why choose our accredited e-learning courses?

The benefits of using our accredited e-learning courses in the workplace include:

  • National Skills Academy for Health national delivery partner
  • UK accredited e-learning provider
  • An approved UK training centre
  • Ofqual accredited qualifications
  • Nationally recognised CPD certificates
  • Free blended learning environment to support existing training
  • Access your online training immediately
  • Highly interactive e-learning portal
  • Substantial cost reductions (no travel fees & other expenses)
  • Embrace the benefits of eLearning for healthcare providers
  • Significant man hour reductions
  • Online training only takes as long as the learners needs
  • Low carbon footprint through e learning
  • Over 200 online CPD courses
  • Repository of online learning materials and assessment
  • Fully qualified and experienced trainers, instructors and assessors
  • Subject matter experts and content developers
  • Convert your existing classroom courses to e-learning courses
  • All training courses based on latest guidance and best practice

Click Here to buy the full Care Certificate for £49.99 (all 15 Care Certificate Standards)

Care Certificate Standard 6 – Communication – Online CPD Accredited Training Course for Health & Social Care Workers – Skills for Care Aligned Course

Care Certificate Standard 6 - Communication - Online CPD Accredited Training Course for Health & Social Care Workers – Skills for Care Aligned Course - LearnPac Systems UK -

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