If you work within a school setting you are bound to come across some forms of conflict. It is inevitable and can be difficult to deal with at times. The key with any conflict is to not allow it to spiral out of control which can happen very quickly if not dealt with effectively.
There are some simple strategies however that you can use within the classroom to help quickly resolve any conflict.
Take the time – sometimes jumping straight into a situation is not always the best option. Very often children can resolve conflict themselves and it is also important that they learn this key skill. Advice with more minor conflicts is to keep an eye on the situation and take the time to see if they can resolve it themselves. If it then begins to escalate you can step in and mediate.
Find the root cause – Often a conflict looks like one thing on the surface but is actually something else beneath. What looks like a squabble over a book or a pen at the time of conflict could actually be something deeper rooted between the children involved. If you have taken the time to see whether the situation will resolve itself and there is still conflict there are a few more things you can do to move forward in a positive way.
Ask questions – Many conflicts start because of misunderstandings and miscommunication. Ask the children open questions to try to understand the root of the problem. What ? Why? How? Once you understand more about the situation you could try the below exercise to gain a positive resolution.
Role Play – Learning empathy is very powerful and can really help resolve many conflicts. Using role play to act out situations within the classroom can teach children to look at the situation from another’s point of view.
Simple strategies to adopt and use within your classrooms. Conflict situations have always been prevalent within schools and always will be however the way we respond and manage this can have a huge impact on these situations. If you or your staff require further support of training we have a brand new Positive Conflict Resolution Management training. Give us a call 02476 714873 or email us firstname.lastname@example.org