Effective conflict resolution strategies to use in a classroom.

conflict, resolution, strategies, training, schools

If you work within a school setting you are bound to come across some forms of conflict. It is inevitable and can be difficult to deal with at times. The key with any conflict is to not allow it to spiral out of control which can happen very quickly if not dealt with effectively.

There are some simple strategies however that you can use within the classroom to help quickly resolve any conflict.

Take the time – sometimes jumping straight into a situation is not always the best option. Very often children can resolve conflict themselves and it is also important that they learn this key skill. Advice with more minor conflicts is to keep an eye on the situation and take the time to see if they can resolve it themselves. If it then begins to escalate you can step in and mediate.

Find the root cause – Often a conflict looks like one thing on the surface but is actually something else beneath. What looks like a squabble over a book or a pen at the time of conflict could actually be something deeper rooted between the children involved. If you have taken the time to see whether the situation will resolve itself and there is still conflict there are a few more things you can do to move forward in a positive way.

Ask questions – Many conflicts start because of misunderstandings and miscommunication.  Ask the children open questions to try to understand the root of the problem. What ? Why? How? Once you understand more about the situation you could try the below exercise to gain a positive resolution.

Role Play – Learning empathy is very powerful and can really help resolve many conflicts. Using role play to act out situations within the classroom can teach children to look at the situation from another’s point of view.

Simple strategies to adopt and use within your classrooms. Conflict situations have always been prevalent within schools and always will be however the way we respond and manage this can have a huge impact on these situations. If you or your staff require further support of training we have a brand new Positive Conflict Resolution Management training. Give us a call 02476 714873 or email us enquiries@themidlandstrainingcompany.co.uk




Positive handling training in schools

positive, conflict, management, training, education, schools

“All members of school staff have a legal power to use reasonable force” DfE 2013

According to the Department for Education reasonable force can be used to prevent pupils from hurting themselves or others, from damaging property, or from causing disorder.

Within  a school, force is used for two main purposes – to control pupils or to restrain them.

At Midlands Training Company we spent many hours per week within school settings delivering training for everything from first aid, to nutrition and allergies to autism awareness so we understand the various situations teachers and staff have to deal with on occasion. With this in mind (and following feedback from our many school partners) we are working with some highly respected trainers in this field to design a brand new Positive Conflict Management Course.

There may be times, within your setting, that you find yourself having to deal with some element of conflict but are perhaps unsure of the best practice. There are many different ways of course to deal with conflict.

Safe methods such as de-escalation, conflict management, positive behavioural support, disengagement and restraint training, safe holding, therapeutic holding or positive manual handling are all good practice in these situations although you may not feel comfortable with all of those techniques.

Each technique would be suitable for the individual situation and the new course has been designed with this in mind. To be able to train individuals to not only have the understanding of different methods for different situations but also to give individuals the support and confidence to act safely and in the best interest of everyone involved in that particular situation.

We understand that sometimes difficult events do arise and that there are simple but effective practices that can simply and safely diffuse and resolve what could be a difficult situation.

The new one day course will cover:

  • Safeguarding & child protection (body movement and touch)
  • Crisis intervention
  • Types of communication
  • Fear and anxiety
  • Risk assessment
  • Decision making
  • Appropriate intervention and De-escalation
  • Post crisis debriefing

The purpose of the course is to empower staff to feel confident to make the right decisions safely and swiftly should they need to.

If you are unsure about the DFE’s guidelines, about the different techniques you could use or just about the course in general just contact us now on email (enquiries@themidlandstrainingcompany.co.uk)  or by calling 02476 714873

Creating a stimulating ‘learning environment’

We all know that the type of environment you work in can have a positive or negative, or even neutral, impact on an individual. You wouldn’t expect an employee to inspired in a dark, cramped workspace so why should we expect a child to fly in the wrong environment.

The environment within a setting is hugely important and cannot be underestimated.

When children feel safe and secure within their daily environment they are happy to then explore and find out about their surroundings and investigate further the things they can see, touch, manoeuvre or manipulate.

EYFS environments are categorised into three different spaces.

  • Emotional Environment
  • Outdoor Environment
  • Indoor Environment

The emotional environment boils down to the way the space feels. It’s ‘ambience and atmosphere’ Both things are incredibly important to get right and it has to work for the children, the staff and the parents. If the parents feel they are leaving their children in a safe, happy, enabling environment this is very important. If staff feel happy they are better placed to deliver care and, most importantly, if the child feel happy, safe and secure they are in a place to express their feelings and emotions and communicate any concerns or feelings knowing they will be heard and responded to.

You can create an emotional environment in many ways.

  • Using eye contact, smiles and friendly language when children arrive to spend time there puts them at ease.
  • Understanding the varying needs of some children and knowing that some may need additional support will put both the child AND the parent at ease.
  • Have a clear behaviour policy. Children like boundaries and rules to understand what is acceptable.
  • Ensure the child has a file with all their details that THEY have filled in so that any staff crossover or cover has access and can quickly get to know the child. If you know that child likes a comforter when they’re upset you are quickly and easily able to calm and settle  them.

Outdoor Environment

Children love to be outdoors and they learn differently again in this space. It gives them space to move with less restrictions than indoor play, it stimulates different senses and is really good for the children. Ideally children should be able to go outdoors in all weathers so having a covered space is helpful.

In the outdoors, children’s use of language is FIVE TIMES greater than indoors!

Ensure they have spaces to play safely, that they can be active, investigate, explore and take calculated risks.

Indoor Environment

The indoor environment is so important as it is where children tend to spend more of their day. Spaces need to feel bright, airy and stimulating without being overwhelming to children. You might want to use displays to promote the childrens work and give them the feeling of pride to see their pieces on show. It will need careful planning as as childrens interests and needs WILL change and the space should adapt and reflect that. Let the children dictate what they enjoy and use the space to accommodate those ideas and needs. Keep the space moveable, bright and safe with high quality resources which reflect the room and the age group within.

We run many EYFS courses including our EYFS The Environment course which is just £25 and we’ve had some wonderful feedback. For more info take a look here or call us 02476 714873



How many first aiders do I need in my workplace?

A question we’re often asked is ‘How many first aider do I need in my workplace?’

Obviously it is a very important thing to get right and, though the hope is that first aiders are never required, it is essential that you have the right amount trained correctly to take action if anything did occur.

The law surrounding first aid requirements can be a bit vague stating that ’employers must make sure there are adequate and appropriate first aid equipment, facilities, and number of qualified first aiders in the workplace.’

Knowing what qualifies as ‘adequate and appropriate’ is where can be a little vague to know whether you are legally compliant with your first aid policy.

So, how many first aiders do I need in my workplace?

There is no right or wrong answer to the number of first aiders that you need at work in terms of the law.

The HSE recommends that if you work in a company with 5 -50 workers, there should be at least one person trained in first aid with another first-aider should be in place for every 50 workers after that.

On our website you will find our handy calculator which will help you to quickly and easily establish the answer to this question and give you peace of mind that, not only are your employees safe, but also that your company is legally compliant.

Our easy to use First Aid Requirements Calculator has 3 simple steps that should only take a few minutes to complete. It will then use the latest HSE guidance to provide you with a full breakdown of how many first aiders you need and what type of training they require.

Just click HERE and it will take you through the simple procedure.

If you have any questions about first aid requirements or courses feel free to call our friendly and helpful staff on 02476 714873 or email enquiries@themidlandstrainingcompany.co.uk